Shipping & Exchanges
We stand behind our products and want you to be satisfied with them!
We always do our best to take care of our Customers - dealing with all situations fairly and responsibly! Please let us know within 4 days of receipt of the item if there are any errors in your order or defects in merchandise. Sometimes mistakes just happen, but we promise to correct the problem right away! If you have received a damaged or defective item, please email Us at service@walletbuckle.com .
Please include all relevant information in your email. Any emails with missing or incorrect information may seriously delay responses. In your email, please include your name, order number and a brief description of why you are contacting us. Our team will respond within 48 business hours.
If you haven't received any confirmation or shipping emails, you may have entered your email incorrectly at checkout. Email us at service@walletbuckle.com with your correct email
SHIPPING:
EXCHANGES:
WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT. We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. Store Credit never expires.
PLEASE SEND EXCHANGES EMAIL FOR EXCHANGE CONFIRMATIONS & MAILING INFO
ADDITIONAL EXCHANGE DETAILS:
* We suggest returns be sent with Delivery Confirmation or Tracking, so you have proof it was shipped and delivered.
* We DO NOT refund purchases made from retail stores.
WHOLESALE INQUIRIES:
If you are interested in carrying the Wallet Buckle in your store, please contact us at; wholesale@walletbuckle.com